FAQs

We accept most major credit cards, Apple Pay (on Safari Mobile & Safari Mac), and PayPal. We are working on accepting alternative payment methods in the near future.

Depending of your destination country.

You may be required to pay duties an taxes on your order. This is determined and applied by your local customs. Any additional duties, foreign taxes or other fees must be paid by the customer.

If you have other questions we advice you to get in touch to your local customs office for further information duties and taxes.

Your are currently shop in our international website. As you can see all our prices are in Euro or in US dollar.

Yes of course!

When you make the purchase, you will be sent the purchase receipt for your order. If you want the invoice, send us an email to info@tasdashop.com or you can contact us through our contact form , requesting the invoice with the information you want, invoice it with the order number and we will send it to you by email.

Of course! You can look in our GIFTS menu and see all the gift options we have for you and thus help you with the decision by clicking here

We accept most major credit cards, Apple Pay (on Safari Mobile & Safari Mac), and PayPal. We are working on accepting alternative payment methods in the near future.

We ship worldwide. Countries that TASDA ships to are: Germany, Austria, Belgium….

We prepare orders as quickly as possible.

We fulfill orders within 1-2 business days. If the order has been placed on Friday we will be sending it to you on Monday. You must keep in mind that the time period may vary depending on the country to which your order has been sent and that there may be a certain delay depending on customs control in your country or transportation. If so, write to us to investigate your request to find out what happened.

Once your order is prepared and delivered to the transport company, you will receive a confirmation email with the tracking number and link so you can track your package.

Keep in mind that we try to send you the order as soon as possible, our logistics team is in charge of preparing it as soon as possible, you can cancel it depending on the status of the order.

To manage your cancellation or modification of the order, contact us here

If the delivery note shows that an item is missing, contact customer service 24 hours after receiving your package, indicating your order number, missing item and we will carry out the appropriate investigation.

Normally we can send you the item if it has been a fault or refund it. contact us

To manage your cancellation or modification of the order, contact us here

Once you have placed your order you will not be able to modify it, you must wait for your order to arrive and make the return.

Personalized products cannot be modified or cancelled.

To manage your cancellation or modification of the order, contact us here

If so we apologize! Our logistics and quality control team is responsible for sending the products in perfect condition, and we also send the products with their respective packaging so that they are not damaged during shipping.

Contact us within 24/48 hours once you have received the package with the following information: Order number, photograph or video of the damaged product and if you want a return or replacement of the product.

You have 30 calendar days from the date of purchase to return it, otherwise you will not be able to return it. The items must be in perfect condition. Please note that personalized products CANNOT be returned.

Keep in mind that when purchasing a TASDA product you are not charged for shipping, so if you wish to return the product, the shipping costs will be borne by the buyer.

Contact us within 24/48 hours once you have received the package with the following information: Order number, photograph or video of the damaged product and if you want a return or replacement of the product.

Refunds are processed to the original payment method. The term of your refund must depend on each bank identity.

We work with 100% cotton and polyester fabrics, always seeking a clean finish in our clothing to give a long life to our garments.

For our printing, we use water-based Kornit and NeoPigment inks that are Oeko-Tex™ certified, meaning they are safe to print on clothing, especially for hypoallergenic people, and reduce environmental waste.

Take a look to the Size Guide

Our jewelry is made of stainless steel, 316L and 18 kt gold plated, working with natural stones. Its tarnish-resistant, shiny, silver finish is a popular and affordable choice for fashion jewelry.

Unlike sterling silver, stainless steel jewelry is durable enough strong enough to withstand daily life and household tasks, becoming a versatile piece of jewelry that will last for years.

We work with natural stones. Each one of them is identified by its color and meaning and helps you to be more in tune with yourself and your emotions.

You can see the Stone Guide and choose the stone you identify with the mo

Our bags are made of 100% leather and PU leather.

We produce, make and design our own prints, using the best material and leaving a clean finish on each of our bags.

The design of our prints was created with the decomposition of the brand logo name.

Our website is designed in the simplest way possible so that we can help you and make your purchase as easy as possible and make you feel that you are in a physical store. In the menu you can go to the categories you are looking for BAG, CLOTHING, ACCESSORIES, JEWELRY and there they have their subcategories which are for example RINGS, TOPS, or if you are looking for a specific bag WAIST PACKS for example and when you click you will see all the available products. The first products that appear are the last products we have released to the market if you like one you will have to click when ADD TO CART, if it is only a specific color it will appear in your cart automatically, if the product you want has several color variations, you will be able to choose your desired color click on it and It will automatically appear in your car.

To carry out the payment process you must click on the cart and click on Finish purchase or view cart, the products you selected appear there. The total amount of your purchase will appear, you must enter the billing and shipping information, you will also be shown the shipping costs if any.

Once your purchase is completed you will receive an email with confirmation and order information. You can also log in to your account and see this information.

All our products come wrapped in branded packaging which is perfect for giving as a gift. If you want to add a special note, you just have to write it in the space that appears on the purchase page when paying.

To register you must click here and follow the steps. You can have all the information about your purchases there.

If you have already created your account, you only have to enter your email and password.

You can modify your personal data at any time.

Having an account on our website benefits you by being able to see all the purchases you have made with us and you will receive special discounts!

You can shop in our store 24/7,  365 days a year.

Our orders are prepared between 09:00 – 19:00. Business days only.